— Web Support Services

Expert website care for growing businesses

Our website care is tailored to the needs of small businesses, offering reliable updates, expert guidance, and peace of mind to keep your site running smoothly.

Get Started

Plans starting at only $25 per month

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Why small businesses trust BCK

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Fast turnaround on content updates and fixes

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Regular check-ins to review performance and trends

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Friendly access to real experts when you need help

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Ongoing protection and updates to keep your site secure

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Tailored support plans built for small business needs

Reliable updates, expert care, and strategic insight help small businesses stay secure, visible, and ready to grow online with confidence.

Essentials

FREE*

per month

Get Essential Support

A solid starting point for businesses that need routine updates and monitoring without ongoing edits.

Regular technical and security maintenance
Basic website traffic and performance tracking
Annual check-in to align on goals
On-demand support available at our standard hourly rate
Access to the BCK Business Manager for reporting and tracking
Monthly website activity reports to track performance and engagement
24/7/365 uptime monitoring to ensure your site stays online and responsive

* This support plan is available only for clients with an active BCK Hosting plan.

Proactive

$25.00

per month

Get Proactive Support

Ideal for businesses that want consistent support, expert insight, and regular check-ins to stay ahead online.

Includes everything in the Essentials plan
1 hour of hands-on support every month
Biannual strategy check-ins to review goals and performance
Monthly SEO, activity and performance insights with action steps
On-demand support available at our reduced hourly rate

Growth

$50.00

per month

Get Growth Support

Designed for businesses that want hands-on partnership, monthly strategy, and advanced insights to stay competitive and keep scaling.

Includes everything in the Proactive plan
2 hours of monthly support for updates, enhancements, or consulting
Quarterly strategy sessions to align on goals and plan improvements
Advanced SEO reports with keyword tracking and recommendations
On-demand support hours available at our lowest rate
Priority response time from the BCK team
Ongoing optimization and guidance tailored to your growth

Stay competitive in online sales

Your Shopify store is more than just a place to sell. It’s the face of your brand and a key driver of your success. With BCK’s Shopify Support, you get the ongoing care and strategy you need to keep your store performing, evolving, and standing out in a fast-paced market.

Shopify Support

$25

per month

Get Shopify Support

This plan is built for business owners who want to keep their Shopify site fresh, optimized, and performing. From content updates to SEO insights, we help you stay ahead in e-commerce.

1 hour of Shopify support included each month
Updates to products, collections, pages, and automations
Advanced SEO reporting and keyword tracking
Shopify analytics and insights through the BCK Business Manager
Collection and category creation to improve shop structure
Additional hours available at our “Proactive” rate

Support that grows with you

As your business evolves, so do your website needs. BCK Support Plans scale with you, offering flexible coverage and expert insight every step of the way.

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Choose the level of support that fits your goals

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Add time or upgrade as your needs grow

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Consistent service backed by real people who know your site

More than just maintenance

We don’t just keep your site running. We help it perform. From SEO tracking to content updates, we give your website what it needs to stay competitive.

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